Northwest Auto Repair

I am a Kidney Dialysis patient I origianlly took my car to 'Mikes Small Engine Repair Service', located in Sherwood Or. He caused me to miss 9 appointments due to the owner Mike Laundry not working with us and over charging for work he didn't even do. Honest1 completed the work and went above and beyond to get work completed for us just so I can make my next medical appointment and not miss any others. They even gave us the vehcile while they waited for the check to clear knowing they money wasn't there yet. They the whole crew worked over time just for us Vet's they treated us like we were the most important people in their shop. We will recommend them and take all our work to them!

"It's always something!" Thank you, always helpful.

"They always give you the best deal. " They do a fantastic job and are great to work with.

"Maintenance and Repair" I took my car in to have them determine why my exhaust manifold was so noisy. They found out that two of my motor mounts were cracked and that had caused my exhaust pipe to crack. They fixed it in less than a day and I didn't have to go back the following week to have it fixed. Steve was very professional and straightforward in his assessment. No hidden charges. The car runs great and sounds great just like it should. Thanks!

Vien said this business was good and did the work on the vehicle. Her tire pressure light is still on.

Glen said this business did a good job on everything he asked them to do.

Brady said this business is fast, friendly and honest.

I was on a time crunch buying a new car, and needed it inspected. Took the car to these guys. First, they are open on a Saturday. Secondly, they fit me in in a matter of about 20 minutes. Had the inspection done in 30 minutes. Did a bumper to bumper inspection. Guy even took it out to test brakes, gear shifting, etc. The cost was $80, but well worth it for honest feedback at noon on a Saturday. Thank you for being there when we needed you most!

"Oil Change" I had just gotten an oil change, and when I got into my 2004 Chevy Suburban, the engine was running really rough. I absolutely had to leave and go pick up my grandson at school, so I called and spoke to a technician. The dashboard showed a yellow engine light, and my owners manual stated that it was an emissions problem. They stated to get the truck back ASAP so as not to possibly ruin the engine. I had to run back to Oregon City. When I came back, Suzanne checked the engine out and she stated that she had accidentally broken a spark plug wire. She ordered a new one, and an hour later I was back on the road. She apologized profusely, and I told her that it was OK. Everyone's human, and makes mistakes. My best friends 20 year old niece had just 2 days previously committed suicide, so in the grand scheme of life, an accidentally broken spark plug is no big deal. We've had some expensive work done on my Suburban, and my daughter's Nissan and everything was just fine on both of those. I've recommended you guys to friends and relatives, and will continue to do so. Sincerely, Debbie Kasnias

Bob said this business provided great service. Everything was like it was supposed to be.